Super fast and super cheap but that's about it. They sacrifice some necessary things to keep up with the orders. When I go I always have to check the order before I leave. I have had too many instances of the order being wrong. You always have to ask for everything you need for the order, nothing is assumed at Cook Out. Always have to ask for ketchup, napkins, straw, etc...
Great place to eat you always have good food and get it very fast. Me personally I think is this is the best fast food restaurant. They need to put one in Norton Virginia. They would get a lot of business there. They have a lot of different foods if you have kids they can find something they like to. Great prices.
A lot of young people work there and there's usually a lot of giggling and slow service at the window. Last time I went they only gave me what looked like a single order of onion rings when I ordered a double. I give 4 stars because the food and prices are good.
I don't know about other locations, but this location is TERRIBLE. A couple months ago, they got my order wrong THREE TIMES on the same visit. This was an order for ONE PERSON - not that complicated. By the third time I brought the order up, I asked for my money back and said forget it. Fast forward to yesterday. I waited 20 min in the drive thru. I am a nurse and this was my half hour lunch break. I get up to the window, the girl swipes my card, hesitates and says "oh no." She had charged my card $26 when my order actually cost less than $6. So we wait for a manager. And wait. And wait. Finally it is refunded (although my online banking is still not reflecting that today). I am handed my now cold food, and I race back to work, where I will have to eat this food within 5 minutes. Well, there were three hot dogs instead of two. Two were plain, when I had requested onions. And no straw or napkins in the bag. Perfect. I gave you another chance after boycotting for a few months. I will NEVER be back
I mean the food is decent and some of its kind of good I think it's priced too high for the quality but hey they have a bunch of different kinds of Milkshakes
Cook Out is a US Restaurant based in Johnson City, Tennessee. Cook Out is located at 1206 W State of Franklin Rd, Johnson City, TN 37604, USA.
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