THIS STORE POSTS 5 STAR REVIEWS ON BEHALF OF THEMSELVES, as well as possible fake accounts giving themselves 5 stars. After buying a frig that had a ice/water dispenser, it was delivered and they didn't hook up the water line, nor did they offer to even though when I bought it, I was told that they do in fact hook up water lines. It turns out the parts needed to hook up the water lines weren't even there. It took him over a week to repair it. Then, once the ice tray filled up, I couldn't dispense ice because the motor was plain gone (see picture below). Neither of these problems were brought to my attention despite the fact that the ice/water dispenser was the main selling point for me. Ivan (who is seen as JohnsonCityAppliance423 in the reviews) blamed the missing motor on the cleaner removing it, when asked to find it, Ivan never called me to let me know what he found. I walked in today to get my money back and/or further repairs and the conversation ended with the cops threatening to be called on me if I stay on his property. He cannot fulfill his contractual warrantee and I am considering small claims court very soon.
Ivan the owner is great! He made sure the refrigerator I purchased was delivered and running smoothly. I will be doing business with him again
I purchased a washer yesterday, 8-14-2017.
Thank you!
I've had good experiences with them in the past. I bought a used stove for $200 and the oven hasn't worked all this time. I've called the store countless times and found it disconnected once and it just rings and rings with no option to leave a message. I've texted the guy who delivered the stove and accepted the $200 cash and his response was that he was just the delivery guy and to call the store. No baking this holiday season!! DO NOT TRUST THEM!
Broke contact and won't fix refrigerator. It is leaking on to floor and missing parts. Was cursed at by IVAN and told to leave and locked door so we can't come back. Just want our money back and he refused. Also is refusing to fix it. Every aspect of this IS A BROKEN CONTRACT. Considering a lawsuit.
They were very friendly and helpful and I do believe they will stand behind their word. The washer works great with no issues. They even offered to look at my broken washer and possibly buy it from me.
I want to believe these guys get it and understand your reputation is everything. Time will tell as I plan on doing repeat business with them.
Johnson City Appliance Store is a US Home Goods Store based in Johnson City, Tennessee. Johnson City Appliance Store is located at 908 N Roan St, Johnson City, TN 37604, USA.
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